Effective Date: September 5, 2026
SDV Cabs ("we", "us", "our" or "SDV Cabs") operates www.sdvcabs.in and provides cab booking, transportation and related services.
This Privacy Policy explains how we collect, use, store and protect information provided by users while using our website and services.
1. Information We Collect
We may collect the following information when you use our website or services:
- Name
- Mobile number
- Email address
- Pickup and drop-off locations
- Booking date and time
- Travel-related information
- Payment-related information
- IP address and device information
- Browser and website usage information
2. How We Use Your Information
Your information may be used for:
- Processing cab bookings and travel requests
- Confirming and managing bookings
- Contacting you regarding your booking
- Providing customer support
- Processing payments and refunds
- Improving our website and services
- Preventing fraudulent or unauthorized activities
- Sending important service-related notifications
- Complying with applicable laws and regulations
3. Payment Information
Payments may be processed through third-party payment gateways. SDV Cabs may not directly store complete debit card, credit card, UPI or banking credentials on its own servers.
Payment information may be handled by the respective payment service provider according to its privacy policy and security practices.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences and understand website usage.
You may disable cookies through your browser settings; however, certain website functions may not work properly.
5. Sharing of Information
We do not sell or rent your personal information. Information may be shared where necessary with:
- Drivers or transportation partners for fulfilling bookings
- Payment gateway providers
- Technology and hosting service providers
- Customer support/service providers
- Government authorities where legally required
6. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or destruction.
However, no internet-based transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud and comply with legal obligations.
8. Third-Party Services
Our website may contain links or integrations with third-party services. SDV Cabs is not responsible for the privacy practices of third-party websites or services.
9. Children's Privacy
Our services are not intended to knowingly collect personal information directly from children without appropriate consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will become effective when the updated policy is published on this page.
11. Contact Us
If you have questions regarding this Privacy Policy, please contact SDV Cabs through the contact details provided on our website.
Website: www.sdvcabs.in